About Me

I'm a data-oriented professional passionate about turning numbers into narratives. With a background in business operations and P&L management, I bring real-world context to data interpretation. Currently pursuing a Master's degree in IT management at Cumberland University, where I am strengthening my knowledge in business technology, data systems, and analytical decision-making, my mission is to connect business goals with analytical insights that drive measurable impact.

Experience

A blend of business operations, leadership, and data analysis focused on improving performance, efficiency, and decision-making.

Roles

Business & Operations Data Analyst

Store Manger- Westcoast Sourdough & Co.

2024-2025

  • Managed day-to-day store operations, including staffing, labor planning, and workflow coordination.

  • Analyzed weekly and monthly sales data to identify trends and improve operational decisions.

  • Used Excel and Google Sheets to track KPIs such as sales, productivity, labor cost, and peak hour performance.

  • Improved labor efficiency by aligning staffing hours with hourly sales patterns.

  • Oversaw customer experience, team training, and process improvements to support business goals.

Operations Data Coordinator

U-Haul (Super Express -MDN LLC)

2023-2024

  • Oversaw data entry, billing accuracy, account information, and inventory records.

  • Generated operational reports to support workflow efficiency and resource planning.

  • Managed scheduling data and staffing alignment to meet demand patterns.

  • Analyzed service trends to identify bottlenecks and improve customer experience metrics.

  • Ensured compliance and process consistency through policy and performance monitoring.

FAQs

What is your work?

I analyze data to uncover trends, patterns, and insights that enable businesses to make informed decisions. My work includes building dashboards, creating visual reports, cleaning datasets, and improving operational efficiency through data analysis.

How can I contact you?

You can reach me through the contact form on this website or via my email provided in the Contact section.

What services do you offer?

I offer data analysis, Excel/Sheets reporting, dashboard creation, and business insights based on real-world operational data.

I work remotely from my own space.

Where are you located?
Do you take freelance work?

Yes, I accept freelance projects.